If the lock says: "Privacy mode is on," or: "Privacy mode is off," then it is still paired with the owner's account. Use your Nest app to add the lock to your account," then it has been removed from the previous owner's account. If the light pulses blue and the lock says: "Ready. Press the white indicator light on the lock. Or, if you have just moved into a property with a Nest x Yale smart lock, you can check that it is reset and ready to use by doing this: You can replace the battery cover to do this, insert the two tabs on the bottom of the cover into the holes on the lock, then push the cover until the tab at the top locks into place.Īfter all of this, it is worth checking that the lock has been fully reset correctly. Now, the lock will say: "Hi, from Yale and Nest" and the factory reset is complete. Replace the two batteries you just remove.Screw in the two bolts holding the mounting plate.Take out the leftmost and rightmost batteries to expose the screw holes.The next stage sees you remove the batteries again: Keep the button held down until the light turns red and the lock says: "Just a moment, erasing all settings".Hold down the reset button while putting the batteries back in.Remove the mounting plate to reveal the reset button, to the left of the cable connector.Unscrew the two bolts holding the mounting plate to the smart lock.Next, you need to remove the mounting plate.
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